RGSP Compliance

Bagtrotter is committed to complying with the General Product Safety Regulations (“RSGP”) to ensure that our products are safe and comply with current standards.

PRODUCT USER GUIDE

For a suitable backpack or schoolbag, we invite customers to :

Check its size: Make sure the bag is proportional to your body shape and able to hold your belongings.
Capacity: Choose a model with a capacity adapted to your use (small bag for light items, large bag for books or sports equipment).
Comfort: Check that the shoulder straps are padded and adjustable for optimum comfort. Rigid schoolbags are ideal for protecting fragile items.

To prepare and organize your bag:

Divide items according to weight: place heavy items at the bottom and near the back.
Use compartments to separate items by category (books, pencil cases, water bottle, etc.).
Protect fragile objects in padded pockets.
Make sure all zippers and clips are securely fastened to prevent loss.

Fit and wear correctly

Backpack:

Adjust the shoulder straps so that the bag sits snugly against your back.
Adjust the chest or belly strap if available for better support.
Avoid carrying the bag on just one shoulder, as this can cause pain.

Schoolbag:

If your schoolbag has wheels, use them on smooth surfaces to reduce effort. Also use the dedicated compartments to store straps and avoid premature deterioration.
If you must carry it, make sure the strap is comfortable and snug.

For a pencilcase, we invite customers to :

Choose the right pencilcase

Size:

Choose a small pencil case if you only carry a few pens.
A large case is ideal for a variety of supplies (scissors, rulers, highlighters, etc.).

Type:

Simple pencil case for school or office.
Compartmentalized case for optimal organization.
Material: Choose durable, hard-wearing, easy-to-clean materials such as fabric, leather or plastic.

Use:

Store the tools you use most often (pens, pencils) in the main section.
Keep specialized items (correctors, compasses) in secondary compartments.
Open and close the case gently to preserve the zipper.
Place the case on a clean surface to prevent it from getting dirty.

SAFETY WARNING

These products are not suitable for children under 3 years of age.
Keep away from heat sources.
Check seams and fastenings regularly.

CONFORMITY INFORMATION

These products comply with current European safety standards.
They do not contain any hazardous substances.

CARE INSTRUCTIONS

Clean with a damp cloth.
Do not machine wash.
Dry in the open air, away from sources of direct heat.

RECALL PROCEDURE

In the event of a defect :

Stop using the product immediately.
Contact customer service at: contact@bagtrotter.com
Provide photos of the entire bag/schoolbag and the damaged part, and a copy of your order confirmation or invoice.
Follow the instructions for returning or replacing the product.
Please refer to the detailed returns procedure on our Terms & Conditions page.